The Simplified Mobile App for Field Technicians
Available on iOS and Android
Update Assignment Status
Make Work Notes
Attach Photos and Files
View Customer History
View Equipment History
iOS and Android App
As a standalone app, or as a companion app to FieldDesk, FD Lite gives your technicians in the field an easy way to set real-time status updates (timestamps), attach photos and files, get driving directions and customer contact information, and more.
When used as a companion to FieldDesk, FD Lite will update assignments that have already been received in FieldDesk. Attach a file or photo to a work order through FD Lite, and email it to the office or to the customer through FieldDesk.
Receive Complete Customer Data and Service History
Get Driving Directions to Customer Address
Call or Text Customer Contacts
Take and Attach Photos to Work Orders, Customer Records, and Equipment Records
In the Office
FieldDesk Lite has a real time connection to FieldOPS, so dispatchers can see assignment status changes on the DBoard.
The DBoard also controls how many and which assignments are displayed on the app.
Receive Status Updates in Real-Time
Reduce Phone Interaction with Field Personnel
Dynamic Assignment List
Whether your technicians get one assignment at a time or their entire day’s list, you can control which assignments are shown on the FieldDesk Lite home screen. During set-up, you can also choose whether or not the assignments disappear from view after completion.
Click on a customer’s address to get turn by turn driving directions using your preferred map application on your phone.
Real Time Assignment Status
At a glance, your dispatchers will be able to see work order statuses with the color coded Dboard. An icon on the assignment indicates whether or not it is available to the tech in FD Lite.
Take and attach photos to the work order, equipment record, customer record, and PO items.
Attach files from your phone or tablet to work orders, equipment records, customer records, or PO Items.
Full Contact List
Call or text customer contacts with your preferred phone or messaging app. All customer contact phone numbers are available in the FD Lite app.
Work Order History
See past Work Order history details: each historical record includes the work order number, date, technician, call type, status, and problem notes.
We'd Love to Hear From You
11605 Tomahawk Creek Parkway
Leawood, KS 66211